Build & Scale (“we,” “us,” or “our”) provides website design, marketing, automation, and digital systems for businesses. This website is operated by Myles Ortiz as the sole proprietor of Build & Scale. Our website is buildscale.shop.
Information we collect
We may collect information you provide directly, including:
- Name, business name, and email address
- Phone number (when you submit a form or book a consultation)
- Project details, messages, and scheduling preferences
- Technical data such as browser type, pages visited, and referral source (via analytics tools)
How we use contact information
We use the information you provide—including name, email, phone number, and project details—to:
- Respond to inquiries and provide requested services
- Schedule and confirm consultations, appointments, and project work
- Send project updates, scheduling notices, and support communications you have requested or agreed to receive
- Improve our website, systems, and client experience
- Comply with legal obligations
We do not use your contact information for unrelated third-party marketing.
SMS and text messaging
If you provide a mobile phone number and submit a form on our website (for example, to book a strategy call), you may receive SMS messages from Build & Scale regarding your inquiry, active projects, scheduling, appointment reminders, and customer support.
Consent: By submitting your phone number through our website forms, you agree to receive SMS messages from Build & Scale as described above. Message frequency varies. Message and data rates may apply.
Opt-out and help: Reply STOP to opt out of SMS messages. Reply HELP for help. After you send STOP, we will send a confirmation message and you will no longer receive SMS from us, except where a single confirmation is required by law or carrier rules.
Mobile information sharing: Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes. We may use service providers (such as SMS delivery platforms) solely to transmit messages on our behalf under contract; those providers are not permitted to use your number for their own marketing.
Carriers are not liable for delayed or undelivered messages. Supported carriers and delivery are subject to your wireless provider.
Cookies and analytics
We use cookies and similar technologies to understand site usage and improve performance. You can control cookies through your browser settings. We may use third-party analytics providers that process aggregated usage data.
Data retention
We retain personal information only as long as needed to fulfill the purposes described in this policy, provide services, resolve disputes, and meet legal requirements.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the Internet is completely secure.
Your choices
You may request access, correction, or deletion of personal information we hold about you by contacting us. You may opt out of marketing emails at any time using the unsubscribe link in those emails, or by contacting us directly.
Children
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the current version. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact us
Questions about this Privacy Policy or our data practices:
- Business: Build & Scale
- Operator: Myles Ortiz (Sole Proprietor)
- Email: mylesortiz095@gmail.com
- Service area: New Jersey, New York, and the United States
- Contact page: buildscale.shop/contact
See also our Terms of Service.