These Terms of Service (“Terms”) govern your use of the website buildscale.shop and related services offered by Build & Scale LLC. Build & Scale LLC is a limited liability company organized and operating under the laws of the applicable jurisdiction. By using our website or engaging our services, you agree to these Terms.
Company and services
All services described on this website—including website design, marketing systems, automation, consulting, and related digital deliverables—are provided by Build & Scale LLC, not by any individual owner, member, contractor, or employee in their personal capacity.
Build & Scale LLC provides website design, marketing, automation, and digital systems for businesses, including but not limited to:
- Website design and development
- Booking funnels and inquiry capture systems
- AI automation and business workflow tools
- Marketing systems, analytics, and related consulting
Specific deliverables, timelines, and fees are defined in separate proposals, statements of work, or client agreements signed by Build & Scale LLC.
Appointment and project communication
When you book a consultation or engage us for a project, Build & Scale LLC may contact you by email, phone, or SMS to confirm appointments, share scheduling updates, answer questions, and provide support related to your inquiry or active work. Communications are limited to legitimate business purposes tied to your request or project.
Use of the website
You agree to use this website only for lawful purposes. You may not attempt to disrupt the site, access systems without authorization, or submit false or misleading information.
Consultations and inquiries
Submitting a form or booking a call does not create a binding contract until both parties agree to a written scope and payment terms. Build & Scale LLC reserves the right to decline projects that are outside our expertise or capacity.
Intellectual property
Unless otherwise agreed in writing, Build & Scale LLC retains ownership of pre-existing tools, frameworks, and methodologies. Client-specific deliverables and usage rights are defined in your project agreement with Build & Scale LLC.
Disclaimer
Our website and general marketing materials are provided for informational purposes. Build & Scale LLC does not guarantee specific business results, revenue, or search rankings. Outcomes depend on many factors outside our control, including your market, offer, and operations.
Limitation of liability
To the fullest extent permitted by applicable law, Build & Scale LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or services, including loss of profits, data, goodwill, or business interruption.
Maximum liability of Build & Scale LLC for any claim arising out of or relating to the website or services shall not exceed the amount paid by the customer to Build & Scale LLC for the specific service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
No personal liability
You agree that any claim relating to the website or services must be brought against Build & Scale LLC only. You agree not to hold any member, manager, owner, officer, contractor, or employee of Build & Scale LLC personally liable for obligations, debts, or liabilities of the company.
Dispute resolution
Before initiating litigation, arbitration, or formal proceedings, you agree to contact Build & Scale LLC at sales@buildscale.shop and attempt to resolve the dispute informally in good faith for at least thirty (30) days. If the dispute is not resolved informally, either party may pursue remedies permitted by law.
SMS text messaging
If you provide a mobile phone number on our website, you agree to receive SMS messages from Build & Scale LLC regarding your inquiry, projects, scheduling, and support. Message frequency varies. Message and data rates may apply.
Reply STOP to opt out of SMS messages. Reply HELP for help. SMS practices are also described in our Privacy Policy (SMS section), including how we handle mobile information.
Third-party services
We may link to or integrate third-party tools (hosting, analytics, payment processors, etc.). Those services have their own terms and privacy practices.
Changes
Build & Scale LLC may update these Terms from time to time. The “Last updated” date indicates the current version. Continued use of the website after changes constitutes acceptance.
Governing law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where preempted by applicable federal law.
Contact
Questions about these Terms:
- Company: Build & Scale LLC
- General inquiries: sales@buildscale.shop
- Myles Ortiz: myles@buildscale.shop
- Levon: levon@buildscale.shop
- Contact page: buildscale.shop/contact
See also our Privacy Policy and Accessibility Statement.